Who We Are

Our Mission

Clarity Solutions Group exists to improve the quality of service delivery and outcome achievement within the public human service system.

We live at the intersection of technology and human services, and seek to bridge the gap between the two by clarifying business challenges, defining a desired state vision, laying out a transformation roadmap, and working alongside you to reach the destination.

Core Principles

The Public Human Service System is both INCREDIBLY CRITICAL and HIGHLY COMPLEX. Essential services are provided to millions, yet often in disparate manners and through multiple access points.

In our quest to improve and integrate services, TECHNOLOGY is the EASY part of the equation. The limiting factors consist of knowledge of what is possible, and vision to design the solutions our residents need.

In most cases, there is NO SINGLE RIGHT SOLUTION. Each situation is unique and is influenced by factors such as technology, process, budget, timeframe, community, and policy.

A Note from our Founder

Clarity Solutions Group was born out of a deep passion for improving Health and Human Services (HHS) in public, private, and non-profit sectors. With over fifteen years of experience in HHS leadership and consulting, I have had the privilege of witnessing the transformative power of efficient, accessible, and compassionate service delivery. It is this firsthand experience that fuels our unwavering dedication to making a difference in the lives of those we serve.

Our work is focused on harnessing the potential of multi-channel communication technologies, designed to create a “no wrong door” system for public assistance access and eligibility determination. e are committed to enhancing access to essential services, streamlining administrative processes, and improving the well-being of individuals and families.

Our mission is to create a more equitable and compassionate society, ensuring everyone can access the support they need with dignity and ease.

We are not just consultants; we are advocates for necessary change.

As you explore our website and discover the solutions and services we offer, I invite you to join us on this meaningful journey. Whether you are a government agency, a non-profit organization, or a concerned citizen, we believe that together, we can make a profound impact on the lives of vulnerable populations and ensure that everyone has the opportunity to thrive.

Thank you for visiting Clarity Solutions Group. I look forward to the opportunity to work with you, collaborate on transformative projects, and create a brighter future for all.

Mike McCaman
Founder, Clarity Solutions Group

Clarity Solutions Group was founded and is led by Mike McCaman, a Health and Human Services executive with over fifteen (15) years of non-profit and public sector HHS leadership and consulting experience, with proven success managing a broad range of mission critical initiatives and projects.

Mike is a former Assistant Director and Chief Operating Officer for the Franklin County (Columbus, OH) Department of Job and Family Services where he was responsible for the administrative oversight of Medicaid, SNAP, TANF, and Publicly Funded Child Care for over 300,000 residents.

As a Consultant and Subject Matter Expert, Mike has helped state and local HHS agencies improve their customer experience and processing efficiencies using multi-channel communication technologies, designed to create a “no wrong door” system for public assistance access and eligibility determination.

Our Partners